Based on what I have seen on social media, people seem to be on journeys of healing trauma. I think we are in a beautiful moment in history, where people are starting to acknowledge their traumas (childhood, ancestral, relationships, etc.) and take steps to heal and recover. They are taking steps to reclaim their story. People are more open to expressing their mental health. Before social media, people would use a physical journal and pen to write about their daily struggles and keep these journals private. I am sure people still do this (I do); however, that journal (in a sense) has become digital through social media, and it is live and interactive since other people can read, comment, and react to it through an emoji. These journal entries have become social media posts.
In the same way, people are using these platforms to bring about healing to our society, community, and environment through technology by using social media, digital archives, podcasts, blogs, online courses, events, etc. Crimes, Injustices, and issues that were once “hidden under the rug” or ignored are coming to light. Through their healing journeys, people make an impact and create change in our communities and legal systems by being brave and sharing their stories about sexual harassment or discrimination committed against them. The camera on the phone has become a weapon to combat police brutality and call out the “Karens” in our communities.
Young people were often ignored before social media was a “thing.” However, I believe Millennials, especially Gen X, have used social media to advocate and bring awareness to human rights, animal rights, and environmental rights and promote education for all.
I think we have much more to improve technology to support humanity and teach consumers about technology to use it effectively in their daily lives. However, I believe technology should not control us but support our efforts to improve our society, world, and universe.